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Return to shopTerms & Conditions
Welcome to Al Farabi Opticals UAE. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.
1. General
These Terms govern the use of our website and the purchase of products offered.
Al Farabi Opticals reserves the right to update or modify these Terms at any time without prior notice.
2. Products & Pricing
We strive to ensure product descriptions, images, and prices are accurate. However, minor variations may occur.
Prices are subject to change without prior notice.
All prices are listed in AED and inclusive of applicable taxes unless stated otherwise.
3. Orders & Payment
Placing an order confirms your intent to purchase.
Orders are accepted subject to product availability.
Payment must be completed through the available secure payment methods at checkout.
4. Shipping & Delivery
We offer free shipping within the UAE (conditions may apply).
Estimated delivery times will be provided during checkout but may vary due to unforeseen delays.
Al Farabi Opticals is not liable for delays caused by third-party courier services.
5. Returns & Exchanges
Customers may request a return or exchange within 7 days of delivery if the product is unused, undamaged, and in its original packaging.
Prescription eyewear, contact lenses, or customized products may not be eligible for returns unless defective.
Refunds will be processed to the original payment method within 7–10 business days after product inspection.
6. Warranty
All products are covered by a standard manufacturer warranty (where applicable).
Warranty does not cover damages caused by misuse, accidents, or unauthorized repairs
7. Limitation of Liability
Al Farabi Opticals shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Privacy & Data Protection
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Your personal information will be handled in accordance with our Privacy Policy.
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We are committed to protecting customer data and ensuring secure transactions.
9. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of the United Arab Emirates.
Any disputes shall be subject to the jurisdiction of the UAE courts.
10. Contact Us
For any queries regarding these Terms & Conditions, please contact us at: